Privacy Policy

PGW Garage Doors ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. We are a service-area business and do not display or require a street address through this website.

Information we collect

When you submit a quote form, you may provide your first and last name, mobile phone number, email address, ZIP code, city, and details about your garage door needs (service type, door size, material, timeline, and any optional photo). We also automatically capture the page URL you submitted from, your landing city, and any marketing parameters attached to the link, such as utm_source, utm_medium, utm_campaign, and gclid, so we know which ad or page brought you to us.

When you call us, we may collect your name, phone number, and the details you share about your project. Our phone number may use call tracking so we can route and return your call efficiently; standard call information may be logged for quality and service purposes.

Text messaging (SMS)

If you check the optional SMS consent box on our quote form, or text or call our business number, you may receive text messages from PGW Garage Doors about your quote request, estimate scheduling, appointment confirmations and reminders, technician arrival, and customer service. Message frequency varies. Message and data rates may apply. Text HELP to (480) 000-0000 for help, or contact info@precisiongarageworks.com. Reply STOP to any message to opt out; you may also opt out by emailing info@precisiongarageworks.com or calling (480) 000-0000. Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade your mobile number or your SMS opt-in data, and we do not share them with anyone for their own marketing.

How we use your information

We use your information only to respond to your request, provide estimates and service, schedule and confirm visits, and follow up about your project. We do not sell your personal information, and we do not sell, rent, or share leads or contact information with other companies for their marketing. We use service providers who operate on our behalf, such as our website and customer-management (CRM) provider, our phone and text-messaging provider, and our scheduling and job-management software, only to run our business and serve you. They may not use your information for their own purposes.

Cookies and analytics

This website may use cookies and similar technologies to understand how visitors use the site, measure ad performance, and improve your experience. Analytics tools may collect anonymized usage data. You can control cookies through your browser settings; disabling them may limit some site features.

Data retention

We keep your information only as long as needed to respond to your request, provide service, and meet legal or record-keeping obligations. After that, we delete it or remove identifying details.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing calls and texts at any time, by emailing info@precisiongarageworks.com or calling (480) 000-0000.

Children's privacy

Our services are intended for homeowners and adults requesting garage door service. We do not knowingly collect information from children under 18.

Contact

Questions about this policy? Email info@precisiongarageworks.com or call (480) 000-0000. A Precision Garage Works company Bonded and insured.